my laptop has battery problems please help

i just bought a 15 inch mac book pro with retina display just about 2 weeks ago. it has not been holding a charge well at all. i just charged it all night long and it was on 100% i played csr racing and browsed the internet for under an you and a half and it is now under 20 %. should i take it bcd before the warranty expires.

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on Aug 7, 2014 5:28 PM

Reply
1 reply

Aug 7, 2014 5:34 PM in response to cj1618

Go to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and what does it say about the battery Condition, Cycle Count, Capacity?


Depending on the gaming you are doing and how demanding that is on the processor and the graphics module, you may just be seeing a drain from heavy usage.


If you are within the 14-day window after purchase you can take it back for full refund, but you need the original packaging.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my laptop has battery problems please help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.